Android Gmail Keeps Crashing: Reasons and Solutions

Android Gmail Keeps Crashing

If your Android Gmail keeps crashing, there are plenty of ways to fix it and you don’t have to be a tech nerd to get it running smoothly.

In this article, we’ll look at some of the most common reasons why your Gmail app keeps crashing and how to fix it.

Why Is Gmail Crashing on My Phone?

Here are the most common reasons why your Gmail Android app is crashing:

  • A software bug
  • Corrupted app cache files
  • An outdated app
  • Issues with the latest update
  • Old Android WebView
  • No storage space.

How to Fix Gmail Android Crashing

Whether you’re using an email hosting service for your business or a regular email address for personal communications, a functioning app is a must to avoid missing important email notifications and make sure they’re not stuck in transit.

If you know why the Gmail app keeps crashing, you can take some steps to fix it.

1. Restart Your Phone.

Restarting your phone will bring your software up to date and fix any glitches and bugs that may have been affecting your Gmail app and causing it to crash.

To restart your Android phone:

1. Swipe down on the home screen to open the drop-down menu..

2. Tap the Power button. On most phones, it’s in the top right corner.

3. Select Restart and wait for your device to reboot.

If you don’t see a Power icon on your phone in the drop-down menu,

1. Press and hold the Power button located on the side of your phone. 

2. After a couple of seconds, you’ll see three options: Power Off, Restart, and Emergency mode off. Click the Restart icon.

2. Instal the Latest Version Of Gmail.

Developers regularly release newer versions to deal with performance issues or add new features to the app, like adding an address to a safe sender list

Having an outdated app means the app is likely to occasionally crash and eventually stop working. The latest version of Gmail, has features

To check if your Gmail app needs updating:

1. Open Google Play Store on your phone.

2. Search for the app.

3. Open the app in the Play Store. If there is an Update button, then you don’t have the latest version of Gmail on your phone.

4. To update the app, click on Update and see if it will resolve the app crashing problem.

3. Clear Gmail Cache.

If your Android Gmail keeps crashing, you can try removing the cache.

Cache builds up the more you use the app; if it’s faulty or corrupted, it can trigger crashes.

To remove cache from the Gmail app:

1. Open Settings.

2. Navigate to Apps.

3. Find the Gmail app and open it.

4. Go to Storage.

5. Tap Clear cache.

When you remove the cache, you can clean all data from the app to give it a fresh start.

4. Clean the Phone’s Storage.

Every app we use stores temporary files on our phones.

When there’s not enough storage on the device, the app can no longer keep the data it needs to function properly. A lack of storage also means that you can’t install the latest updates for the app, which can lead to Gmail closing on Android.

You can free up space on your phone by removing files you don’t need. If you don’t want to do this manually, you can use the Device Care app and storage analyser tools to clear junk files. 

5. Update Your Phone’s Operating System5

If your Gmail Android app is crashing, it might be because your operating system is outdated. If that’s the case, you’re likely to see similar issues with other apps too.

To update your phone: 

1. Go to Settings.

2. Tap Software Update

3. If there is a new update, click Download and Install now.

You can also toggle the switch next to the Auto-download feature so the phone can update automatically the next time an update is available. 

6. Uninstall Updates.

Although updates are meant to fix glitches and security issues with the app, sometimes, they can cause more problems. 

If your Gmail app started crashing shortly after you’ve updated it, you should consider rolling back to the previous version.

1. Open Settings.

2. Go to apps and find Gmail.

3. Tap the three dots in the top right corner.

4. Select Uninstall updates.

Having a second mail address with Outlook? Learn How to Backup Outlook Emails

Preventing Future Gmail Crashes

Gmail usually works fine, but it sometimes has its fair share of issues. 

To keep the Gmail app running smoothly and prevent crashes in the app, you should keep your phone and app up to date and regularly clean out the cache. 

You may be interested in Popular email phrases for writing effective emails.


1. How do you refresh Gmail on Android?

Swiping down in the app will refresh your Gmail inbox. If you’re looking to give your account a fresh start, you should re-install the app or log out and log back into your Gmail account on the app.

2. Why does my Android Gmail app keep closing?

There are many possible reasons why your Android Gmail keeps crashing, including software bugs, an outdated app, compromised cache files, or a lack of storage space, among other things.

Leave a Reply

Your email address will not be published. Required fields are marked *