How to Get a Refund from PayPal in 2024

how to get a refund from paypal

Have you ever been charged for something you didn’t purchase, or had a payment go through that you didn’t intend to make? If so, you’re not alone – mistakes happen. 

Luckily, PayPal is usually pretty good about refunding unauthorized or incorrect charging. In this guide, we’ll walk you through the process of how to get refund from PayPal.

How to Refund on PayPal?

When you make a purchase using PayPal, you have the option to ask for a refund. Within 180 days of purchasing an item, you may request a refund by contacting the seller. You might be able to dispute if the seller refuses to give you your money back. If you return an item that you purchased with a credit or debit card, it may take 30 days for the refund to appear on your account. If you bought the goods using your bank account or PayPal balance, the funds will transfer to your PayPal account.

If you need to refund a PayPal transaction, you can do so by following these simple steps from your “Activity” page:

  • Choose the transaction by finding the payment you want to refund and click on the payer’s name.
  • Select “Issue a refund.” A button “Refund this payment” appears under the Total.
  • Enter the amount to be returned. You can additionally add a note if you want.
  • Select “Issue refund.”

Checking Your Refund Status

To check the status of your refund, you can visit the “Refunds” section of your PayPal account. From this page, you’ll be able to see the current status of the refunds that you’ve requested, as well as the date on which they were issued.

How Long Does a PayPal Refund Take?

A refund generally appears on your PayPal Credit account within 7-10 working days after the merchant has processed it. Nevertheless, PayPal refund time may differ until it shows up in your account, depending on how you are paid.

If you need to issue a refund, PayPal can process the refund the same day, as long as the original payment method was used.

  • Same-day delivery is available for PayPal accounts.
  • For a bank account, three to five days are required
  • Up to 30 days from the time you sent a request for credit or debit cards

If you cancel your subscription, PayPal will automatically refund the money from your current PayPal account balance. Refunds are paid out of your existing PayPal account balance by default. If you don’t have enough money in your PayPal account to cover the return, it’ll be sent as an eCheck from your linked bank account instead.

To sum up, refund timing can be affected by processes internal and external to PayPal’s systems.

Is There a PayPal Refund Fee?

PayPal’s fee structure may appear straightforward, but it is pretty complicated in reality.

The refund fee is one of Australia’s most usual diverse PayPal costs. 

You might be charged a refund fee if you return an item or cancel a transaction. However, if you’re returning an item because it’s defective or the merchant didn’t send what you ordered, then PayPal won’t charge you a fee.

However, if you’re returning an item because you changed your mind, PayPal will charge you a fee for processing the return. This fee is usually 3.4% of the total transaction amount, but it may vary depending on your country.

Can PayPal Issue a Partial Refund?

If you wonder whether PayPal can issue a partial refund, the answer is yes. If you issue a partial refund, PayPal will only return part of the payment fees.

Refunds, whether partial or full, are not subject to additional fees.

However, the fees you paid to settle the transaction will not be refunded to you.

PayPal Protection Buyer

Buyer Protection ensures that you get what you pay for. If a transaction in your eligible purchases goes wrong, PayPal Buyer Protection will come to the rescue. Get a total refund if an acceptable purchase is not significantly as described or does not arrive at your home.

Bottom Line

PayPal is a great way to receive and send payments, but sometimes things go wrong. Ecommerce payments have indeed become more diverse and not limited to card payments. If you need to get a refund from PayPal, follow these steps. We hope this guide on how to get refund from PayPal was helpful and that you can get your money back quickly and easily.


1. How do I get a refund from PayPal if I was scammed?

If you’ve been scammed on PayPal, there are a few things you can do to get your money back. First, try to contact the seller and see if they’ll refund your money. If that doesn’t work, you can file a dispute with PayPal. You have 180 days from the transaction date to file a dispute to PayPal.

2. Is PayPal safe?

PayPal is a highly secure payments mechanism with some of the most advanced end-to-end encryption available. Enable two-factor authentication and delete an unused bank account or email address, as well.

Even with all of this security, keep in mind that no online service is safe from hacking or theft.

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